브이엔오엘
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#Maker Story
Shipping Information
Courier Company: Korea Post / CJ Logistics
Return Shipping Fee: 6,000 KRW (Additional 3,000 KRW for Jeju and remote areas)
Exchange Shipping Fee: 6,000 KRW (Additional 6,000 KRW for Jeju and remote areas)
Precautions for Use
Returns and exchanges are not possible after opening the product.
For inquiries regarding after-sales service, please contact our customer center for prompt assistance.
Exchange and Return Information
Change of Mind
For exchanges or refunds due to a change of mind, please apply via [My Page → My Rewards → Inquiry] or
contact the maker directly.
※ Round-trip shipping costs are the responsibility of the supporter.
Product Defects and Wrong Delivery
After receiving the rewardWithin 30 days If a product defect is confirmed,Refund or exchange will be provided.
Please contact us with a photo via [My Page → My Rewards → Contact Us].
Cases where exchange/refund is not possible
If more than 30 days have passed since receiving the reward
If the product has been opened or used, resulting in loss of value
If the product is damaged due to customer negligence
If components are missing or the packaging is damaged
Customer Center
Consultation inquiry via Wadiz chat
Inquiry phone: 070-8095-2254
Operating hours:
Weekdays 10:00 ~ 17:00
Lunch 12:00 ~ 13:00
If you have any questions, please contact us anytime via BPQ chat!
We will respond quickly and promptly🧡