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This is NuPhyยฎ Studio | Korea Official, operated by N.IN.ONE CORP.
N.IN.ONE is a startup specializing in smart peripherals that add value to smart devices and provide a more convenient user environment. The company name N.IN.ONE signifies that various and innovative smart peripherals are gathered in one place. In this way, we introduce innovative idea products that add value to smart devices.
The AIR75 V3 model is released by NUPHY.It is the third-generation version of the AIR series mechanical keyboards and has beenthe most beloved model by users worldwide. With the NUPHY.IO processor applied in this third generation, we havedramatically upgraded the usage time in terms of power management, and with the application of the knob module, you can experience amodular customizable keyboard in the AIR V3, which was not seen in previous mechanical keyboards. The nano switch, first applied in the KICK model, is also used in the AIR V3, providing the typing feel of a high-profile keyboard in a low-profile mechanical keyboard.This lightweight and portable mechanical keyboard boasts a typing feel, sound, and performance specs that are not lacking compared to high-profile keyboards.
With the application of the knob module, we highly recommend the AIR75 V3 as a mechanical keyboard that is compatible for office, general, and gaming use. We will always strive to make NUPHY a brand loved by users.
NuPhy is always together with Wadiz. New products are first introduced on Wadiz in Korea, and we take time to listen to the valuable opinions of our supporters. We will grow together with Wadiz supporters to become a more familiar and trustworthy maker. We ask for your great interest in the AIR75 V3, which reflects NuPhy's sophisticated design and innovative performance.
Thank you.
FAQ
Q1. How do I replace the AIR75 V3 knob module?
Inside the AIR75 V3 package box, you will find a knob replacement module, a high-profile knob keycap, and a low-profile knob keycap. Using the included screwdriver, you can remove the existing keycap module and reattach the knob module in its place. If you are using it with the smart case, we recommend using the low-profile knob keycap. For detailed instructions, please refer to the guidebook.
*Note: When reassembling the module, if you tighten the screws too hard with the screwdriver, the screw guide may be damaged, so please tighten it lightly, just enough for the module to be secured.
The knob button supports both wheel and button functions. Users can keymap the wheel function according to their usage environment, and the default function is set to volume control. The default key for the button function is mute/play.
Q2. What connection modes are supported?
The AIR75 V3 supports Bluetooth, 2.4g dongle, and wired modes. Therefore, users can freely enjoy keyboard typing by selecting the connection mode that suits their environment.
Q3. Which devices can it be connected to?
The default keyboard layout supports Windows/Mac, and you can easily switch between them using the toggle button. It can be used with devices that support wired/wireless connections, such as MacBooks, various laptops from global manufacturers, desktops, and more. It can also be connected to pads, tablet PCs, and smartphones via Bluetooth.
Q4. Are keymapping and firmware programs provided separately?
The AIR75 V3 uses the exclusive NUPHY IO web dashboard. Therefore, there is no need for separate installation; you can access NUPHY IO through a web browser to use various keymapping features, macros, firmware updates, and more. The web dashboard can be accessed through the provided link.https://nuphy.io/
Q5. Are the low-profile nano switches compatible with existing low-profile switches?
Unfortunately, the newly released NANO low-profile switches are not compatible with the previously released low-profile switches from NUPHY due to different pin structures. The NANO switches, starting with the KICK model, are newly developed low-profile mechanical switches by NUPHY, designed to provide a typing feel and sound comparable to high-profile switches. The AIR75 V3 is equipped with the linear Nano Red and Nano Silent Blush, and the tactile Nano Brown. For more details about the Nano switches, please refer to the news section.
Q6. What is the A/S policy?
For issues caused by product defects, we offer free repairs for 12 months. For more details, please refer to the A/S policy at the bottom of the FAQ.
Pre-order FAQ
Q1. Is there an additional shipping fee for Jeju Island/remote island areas?
AIR75 V3 pre-orders offer free shipping regardless of region. Therefore, there is no additional shipping fee for Jeju Island or remote island areas. However, if you return an unopened or opened product due to a change of mind after delivery,Courier costs (round trip) and additional shipping fees for Jeju Island/remote island areas (round trip) will be charged separately.
Q2. After pre-ordering, how can I change the options/shipping address/credit card information?
You can modify your order on the 'Order Details' page until the pre-order deadline. After the pre-order deadline, if you need to change the shipping address due to unavoidable circumstances, please contact us through 'Contact the Maker' on the relevant page.
Q3. What is the exchange/refund policy?
1) Exchange: If you receive a defective reward, please contact customer service within 7 days of receipt. After confirming the product issue, we will proceed with a free exchange if necessary.
2) Refund: Refunds are processed in accordance with the "Wadiz Pre-order Refund Policy." You can return your pre-order on the Wadiz "Order History" page before the reward shipping information is registered, and you may request a simple pre-order return within 7 days of receiving the reward. (For simple returns, round-trip shipping costs are the responsibility of the supporter, and only unopened rewards are eligible for simple returns.)
Reward Special Notes and A/S Policy
1) Cases Not Considered Reward Defects
Due to the nature of the reward, the following items may occur and are not considered defects or faults. Please keep this in mind when pre-ordering.
- Accessories (cables, switches, keycaps, removers, pads, etc.) are considered separate components, not the main product.
- Issues with devices used together, not the main product itself, should be addressed to the respective device manufacturer.
- Minor scratches or damage to the package box or packaging may occur during reward packaging or shipping, and these are not considered defects.
- An adjustment period may be required for mechanical keyboards or mechanical switches. Inability to adjust is not considered a defect.
- For A/S inquiries, please contact "Contact the Maker" or email "cs@ninone.kr."
2) Reward A/S Policy
- Warranty period: 12 months from the date of reward receipt
- A/S regulations: For issues occurring during use (not initial defects), A/S will be provided for a fee or free of charge depending on whether the user is at fault.
[Free Repair]
* If a defect occurs within the warranty period (however, if the defect is due to the supporter's mishandling or unauthorized modification/repair, free service will not be provided even within the warranty period).
[Paid Repair]
* If the product is dropped or damaged due to impact, resulting in breakage or malfunction.
* If malfunction occurs due to incorrect voltage usage.
* If malfunction occurs due to unauthorized repair or modification.
* If malfunction occurs due to the insertion of foreign substances other than the materials used in the product.
* When replacing consumable parts that are subject to normal wear and tear during use.
* When the issue is caused by external factors and not a defect in the product.
- Cases where A/S is not possible: Even within the warranty period, if repair or restoration is impossible due to the user's intentional actions or negligence.
- How to request A/S: If you submit your request with specific details of the defect through the contact information below, we will assist you after confirmation.
- A/S contact: Contact the maker / Email (cs@ninone.kr) / Customer Center 070-8624-5013
- A/S shipping cost: The round-trip shipping cost incurred for product exchange/repair is the responsibility of the supporter. (However, exchanges due to initial defects are covered by the maker.)
* This A/S policy does not apply to initial defects that occur within 7 days of receiving the reward.
3) Cases where exchange/return/A/S is not possible
- If it is not a Wadiz pre-order reward.
- If the item is returned arbitrarily without following the exchange/A/S request procedure through the maker.
- If the value of the reward has decreased due to use or consumption by the supporter.
- In case of a simple change of mind (after 7 days from receipt of the reward).
NINONE CORP