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Shipping and A/S
Shipping courier: Lotte Courier, CJ Logistics
Shipping method: Sequential shipping, courier
Remote area shipping fee: An additional shipping fee of 3,000 KRW will be charged for Jeju Island and other remote areas.
After the final payment for the project, we will contact the relevant supporters individually to provide the deposit account information.
Exchange and return: The maker will cover all costs incurred for exchanges due to product defects.
For exchange inquiries due to product defects within 14 days of receipt, you can apply through the Planimal customer center.
Non-exchangeable: 1.Products damaged due to the supporter’s negligence, not due to product defects, cannot be exchanged.
2. Minor flaws, stains, or dust that occur during the manufacturing process are natural and cannot be grounds for exchange or refund.
3. If the value of the product has been diminished due to use or consumption by the supporter.
A/S, inquiry phone: Planimal customer center0507-1348-7224
mw0218@naver.com
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