The reason for funding on Wadiz is

The reason Boomchiki dishwasher detergent is being introduced on Wadiz for the first time is,
Because we wanted to start based on the experiences of real users.

This is especially true for baby products.
A simple comment like "I tried it and it was good" is much more trustworthy than an advertising slogan.
I felt that Wadiz is a place where honest reviews and choices come together to help new brands grow.

That is why Boomchiki, together with Wadiz supporters,

wants to establish even stronger standards for "what moms can use with peace of mind."

Word of mouth from moms who have already tried it has brought Boomchiki this far.
Boomchiki has chosen to be a brand that is trusted and used for a long time, rather than growing quickly,
so we wanted to reaffirm that trust with more people on Wadiz.
We hope this funding will be both "the first meeting" and "the beginning of growing together."

❶ Shipping (Delivery) Information 🚚

Shipping method: Courier delivery [Courier: CJ Logistics]
Additional shipping charges for islands/mountainous areas apply.
- For islands and mountainous regions, an additional shipping fee of 3,000 KRW will be charged, and this will be handled through a dedicated option selection.
Delivery period: Delivery within 1-3 days after shipment (may vary depending on region and courier circumstances).
Combined/Partial delivery: Combined shipping is available / Depending on the option, items may be shipped separately (partially).
Return due to incorrect address or unreachable contact.: If the package is returned due to incorrect shipping information or the recipient being unreachable, the reshipping fee will be the responsibility of the supporter.

❷ Exchange/Return (Refund) and Funding Refund Guide 🔁

Due to the nature of Wadiz funding, the standards for exchange/return/refund are as follows.

How to apply: Please apply via [Wadiz Message/Kakao Channel].
- If you provide the following information when applying, the process will be faster.
- (Required) Name / Contact number / Reward option / Date received / Issue details
- (If applicable) Photo of product condition (including box), photo of invoice, photo of damaged area

1) Product defect/Wrong delivery (Maker's responsibility)

If a product defect (damage, abnormal contents, missing components, etc.) or wrong delivery is confirmed,The maker will cover all costs for exchange/reshipping.
We may request photo evidence for confirmation, and after verification, we will promptly process [exchange/reshipping/refund].

2) Change of mind (Supporter's responsibility)

Change of mind is only possible if the item is inunopened/unused condition only.
For exchanges/returns due to change of mind, the round-trip shipping fee will be the responsibility of the supporter.

3) Exchange/Return Request Period

Exchange/return requests can be made within 7 days from the date of reward receipt.

4) Refund of Funding Amount

Refunds of the funding amount must be requested through Wadiz's 'Funding Refund' procedure to be processed properly.
The refund period and processing standards follow Wadiz's policy.

5) Cases Where Exchange/Return Is Difficult (e.g., Detergents/Household Goods)

Exchange/return may be restricted in the following cases.

[After opening/using] if it is a simple change of mind
If the product/components are damaged due to the supporter's negligence
If components, free gifts, or enclosed items are missing (if applicable)
If more than 7 days have passed since receipt (exceptions may apply for defects/wrong delivery)

❸ Customer Center (Inquiry) ☎️

Inquiry Channel: Boomchiki KakaoTalk Channel 1:1 Consultation
Operating Hours: 10:00 AM to 5:00 PM, lunch break from 12:00 PM to 1:00 PM
If you leave an inquiry, we will respond in order.