[25FW New Arrivals: Maximum Benefits] Comfort you can wear every day without worry Piccadilly

Exchange and Refund Information

According to the Electronic Commerce Act, initial defects and simple change of mind occurring within 30 days after the reward delivery completion date are subject to Wadiz's 'Refund' policy. For detailed policy information, please click the <Return Policy> tab.

Size Change Exchange

• Inquiry Channel:KakaoTalk "SaveHeels Event" (http://pf.kakao.com/_rPiNb)
  Chat available hours: (Mon, Tue, Wed, Thu, Fri) (10:00 ~ 16:00). Exchange/refund consultations are not available through Wadiz "Contact Maker".
• Exchange application period: Within 7 days after reward delivery completion date (No exchanges after 8 days).
• Round-trip shipping fee for exchange: 6,000 KRW borne by the supporter.
• Reward return requests are handled directly by the head office (CJ Logistics).

We have a limited stock prepared for exchanges, so it may be difficult to process exchanges in some cases. Please make your selection carefully when pre-ordering, and if the size does not fit after trying them on, please contact us for an exchange immediately.

If the size you inquired about is out of stock, we can assist you as follows.

1. Offer another style that is in stock.
2. Guide for refund requests due to "change of mind" (return shipping fee of 3,000 KRW borne by the supporter).

If you receive a defective product.

Exchange

• Inquiry Channel:KakaoTalk "SaveHeels Event" (http://pf.kakao.com/_rPiNb)
  Chat available hours: (Mon, Tue, Wed, Thu, Fri) (10:00 ~ 16:00) / Exchange/refund consultations are not available through Wadiz "Contact Maker".
• Round-trip shipping fee for exchange: 6,000 KRW borne by the maker.
• Reward return requests are handled directly by the head office (CJ Logistics).

Refund

• How to apply for a refund:Click ✔
• Inquiry channel:KakaoTalk "SaveHills Event" (http://pf.kakao.com/_rPiNb)
• Chat available hours: (Mon, Tue, Wed, Thu, Fri) (10:00 ~ 16:00) / Exchange/refund consultation is not available through Wadiz "Contact Maker"
• Return shipping fee of 3,000 KRW is covered by the maker
• Reward return request is handled directly by the head office (CJ Logistics)
• Approval after return confirmation

If it is not a defect in the reward

• If worn outdoors or if creases reduce the product's value
• If tape or shipping label is attached directly to the brand box
• If any components of the reward are damaged or lost
• If the product is damaged due to user negligence after wearing, not due to a defect in the product itself
• If the value of the product has decreased over time (after 7 days from receipt)
• There may be discrepancies in size depending on the measurement method or location, and the actual fit may differ from the indicated size depending on foot width, thickness, or instep height. Due to the characteristics of the material and production process, size discrepancies may occur within the same style due to differences in temperature and humidity. (The maximum margin of error is within 0.5cm.)

A/S (After Service)

• Please understand that after service is not available for directly imported products.
• Reward warranty period: 6 months from the date of receipt
• If you receive a defective reward, please contact us through the KakaoTalk channel "SaveHills" or "Contact Maker".

Quality Assurance Policy
1. This product has been manufactured through strict quality control and process management, and its quality is guaranteed as it has passed appearance, specification, and physical property inspections.
2. To extend the lifespan of the product, please be sure to check the fiber composition, washing instructions, or product characteristics indicated on this product.

Reward Shipping Information

＊ Shipping method: Courier

＊ Courier company: CJ Logistics (CJ Logistics Customer Center 1588-1255)

＊ Shipping inquiries:KakaoTalk "SaveHeels Event" (http://pf.kakao.com/_rPiNb)

     Chat available hours: (Mon, Tue, Wed, Thu, Fri) (10:00 ~ 16:00)

For Jeju Island and remote/mountainous areas, please fund the additional shipping fee reward (3,000 KRW) for remote/mountainous areas together when funding.

Reason for Funding on Wadiz

We participated in Wadiz funding to introduce the 25FW new collection to Wadiz supporters and receive valuable feedback. The funds raised will be used for purchasing imported products and operations.