S-Lab Company Co.,Ltd.
#Maker Story
Hello. We are S-Lab Company, an innerwear specialist that has been researching women's underwear for 20 years.
We are truly delighted to introduce a new item to Wadiz supporters!
For all women, underwear is clothing that has always been with them and will continue to be.
Especially since a woman's body undergoes various physical changes throughout her life, underwear is more important than anything else. Good underwear must perfectly meet all conditions: a design that understands women, details focused on comfort, fabric with a clear origin, and a trustworthy production factory.
S-Lab Company is an innerwear specialist that practices five essential conditions for good underwear.
First, we love the delicate sensibility and independent cheerfulness of women.
Second, we balance optimized functionality and style.
Third, we diligently respond to the changing needs of consumers.
Fourth, we focus on our own design and production.
Fifth, our products are made by design experts and market leaders with top-level experience.
Confidently prepared for this winter,'Heatline Heating Top' was developed through repeated meetings, dozens of sample productions, and fittings, determined to achieve what had not been realized before:thermal insulation anda smooth body line and cozy texture, with the resolve to capture all three, and finally, after a year of preparation,we achieved the development of exclusive molded cups, three-dimensional design, and modal-blended thermal material, making it a reality.'Heatline Heating Top' It was born out of our utmost pride.
We promise to continue communicating with our supporters and to return with even better products. We will strive even harder to solve women's underwear concerns and create new lifestyle underwear.
# Reason for Joining Wadiz
S-Lab Company has continued its business based on consumer needs and data accumulated through many years of developing functional innerwear on home shopping channels. While working with large distributors, we felt limited in responding to rapidly changing trends and realizing new ideas, and that is when we discovered Wadiz, which is completely different from traditional distribution channels.
To showcase our accumulated development ideas and designs to our supporters, we launched our first project in February 2021 and completed it successfully. Since then, we have also carried out successful projects such as God-Perfect Bra and Square Panty, receiving much support from our backers. Now, we will take another step forward as a beloved maker by introducing even newer items to our supporters.
# Plan for Use of Funds
S-Lab Company will invest the funds to develop more creative and high-quality products and to produce products of excellent quality. We will continue to run projects to repay the many supporters who have supported us.
# Shipping Information
- Shipping method: Courier delivery
- Courier company: CJ Courier
- Reward products will be packaged in boxes for delivery.
- How to inquire about reward delivery
- Submit a maker inquiry (up to 1 business day for response / no replies on weekends and holidays)
- Customer service: 070-5088-0141 / Available on weekdays from 10:00 AM to 5:00 PM
- (Lunch break from 12:30 PM to 1:30 PM)
- No additional shipping fee for remote or island areas.
# Exchange and Refund
Exchanges and refunds due to product defects are possible within 30 days after receiving the reward and recognizing the defect. Simple change-of-mind returns or size exchanges are possible within 7 days after receiving the reward.
However, even within 7 days of receiving the reward, exchanges and refunds are limited if the product is damaged or broken due to careless use or washing.
Product exchanges will be announced in the 'Exchange Request' window in the updates the day after the reward is shipped. If you submit your request through this window, returns and reshipments will be processed in order.