




























The new Pet Mom Water Mini has been made even more complete. By applying a melamine material water bowl, we have made it possible to enjoy hygiene, durability, lightweight, and easy cleaning at a reasonable price.
To repay the support of our backers who have cheered us on since the first round of funding, we are launching first on Wadiz at the lowest price. We are confident that this will be the perfect choice for those looking for their first cat water fountain, as well as for those who were not satisfied with other fountains. All funds raised will be used for reward production.
Shipping Information
- Shipping Method: Courier / Sequential shipping (200 units per day)
- Shipping Courier: CJ Logistics
- Shipping to Islands / Mountainous Areas: Free shipping
- For shipping inquiries: Contact the maker, leave a comment, email (info@iotec.kr), or call (02-6673-0114)
- Consultation hours: 09:30 ~ 19:00
FAQ
Q. After replacing the filter, black water appears.
A. This may occur as activated carbon rubs off in the water, but the integrated filter applied to the Pet Water Mini is designed to minimize activated carbon particles. If you notice a lot of black activated carbon particles even with the integrated filter, please contact customer service.
Q. I installed it, but the red lamp on the cradle is on and no water comes out.
A. Please check if the cradle is not upside down. If the cradle is installed upside down, it cannot recognize the wireless motor. The side with five anti-slip silicone pads is the bottom.
Q. The water stream has weakened.
A. Remove the pre-filter and clean the sponge, then clean the mesh filter. If foreign substances accumulate in the pre-filter or air is trapped, the water stream may weaken or water may not rise. There is no problem with the motor's performance.
Q. How often should I change the water?
A. The frequency of water changes depends on the number of pets and the level of contamination in the environment. Daily replacement is recommended, but generally, it is common to clean the fountain and change the water every 2 to 3 days.
Q. How often should I replace the parts?
A. The replacement cycle for replaceable parts is as follows.
- Filter: 4 weeks
- Water pump: Expected lifespan 2 years.
- Silicone adapter: Semi-permanent.
- Pre-filter: Permanent use (Please replace if lost).
Q. Can I purchase the parts separately?
A. Yes. You can purchase them separately at the Petmom Water Smart Store.
Q. Are the previous Petmom Mini and water bowl compatible?
A. If you have been using the existing Petmom Water Mini, you can purchase only the melamine bowl and use it. Full compatibility is guaranteed.
Q. Can I use a different adapter?
A. For Pet Water Mini and Pet Water, you must use the dedicated adapter provided by IOTech. Using other adapters may cause malfunction or may not work at all.
Iotec Co..Ltd.