(주)숲에서
| Maker Introduction
Hello. We are a company that has been dedicated to phytoncide production for over 10 years.
This is CEO Jung Joo-hoon of Soop Co., Ltd.
At Soop Co., Ltd., as a pioneer in the domestic phytoncide field, we have continuously conducted research and development,
and have secured unique technology that enables us to extract high-quality phytoncide in large quantities.
"People nurture the forest, and the forest heals people."
With this belief, our mission to produce products imbued with craftsmanship has remained unchanged, and Soop was created with the technical know-how gained through more than 10 years of trial and error since our establishment.
For the launch of this new product and a successful project and funding, we are meticulously inspecting every step from production to manufacturing and delivery.
| Reason for Wadiz Funding and Usage Plan
The cypress water market can be vast and expansive. However, Soop's Phytoncide Jeju Cypress Water
is produced by adding cypress phytoncide oil to cypress water, followed by mixing and homogenization processes,
and unlike other companies that only sell, we directly operate the oil extraction factory,
and as a manufacturer + maker that handles packaging and delivery, we ensure reliability.
Through this funding, we wanted to inform our supporters of the differences from existing cypress water,
and to promote the new product and learn about customer reactions after use through this funding.
Currently, the cypress water is fully produced and ready for launch.
The funds raised through this funding will be invested generously in launching additional new products and production.
| Frequently Asked Questions
Q. What is phytoncide?
A. Phytoncide is a compound word from the Greek 'Phyton' meaning 'plant' and 'cide' meaning 'to kill.' It refers to a natural antibacterial substance emitted by trees to protect themselves from harmful insects and various bacteria, and is the key substance in forest bathing.
Q. Can pregnant women and the elderly use it?
A. Jeju cypress phytoncide is a natural product that can be used by everyone, including pregnant women and the elderly.
Q. Is it a pure natural product?
A. This product is made from pure Jeju cypress phytoncide natural substances, capturing nature as it is.
Q. What is the shelf life?
A. The shelf life is 2 years from the date of manufacture.
Q. The color seems to have changed after being stored for a long time.
A. Due to the unique components of phytoncide in Jeju cypress water, the color may change from milky to clear over time due to natural chemical properties, and sediment or floating matter may occur. However, this does not affect the quality, so please shake well before use.
| Shipping Information
Shipping method: Lotte Courier
Shipping schedule: Sequential shipping after the end of funding
Shipping fee: Free shipping (no additional shipping charges for Jeju Island and remote areas)
| Quality Assurance and After-Sales Service
※[Exchange/AS Policy]※
- In case of exchange/repair due to product defects, all costs will be covered by the maker.
- For exchange/repair inquiries due to defects occurring after 7 days of receiving the reward, please contact customer service.
- Damage to the product caused by the supporter’s negligence, not by product defects, will be repaired for a fee.
- The process will proceed after confirming that the information of the exchange/AS requester matches the supporter information.
※[Cases Where Exchange/AS Is Not Possible]※
- If the reward is lost or damaged due to the supporter’s responsibility (excluding packaging damage for confirmation purposes)
- If the value of the reward has decreased due to the supporter’s use or consumption
- If the value of the reward has been lost to the extent that resale is difficult due to the passage of time
- If the supporter simply changes their mind
- If the item is returned arbitrarily without following the exchange/AS request procedure through the maker
- If the packaging of a replicable reward is damaged