Normalest Co. Ltd.
★Open Notification Application Event
- Gift: Rainworks Fabric Waterproof & Water Repellent Coating 205ml (Spray Type, Worth 18,000 KRW)
- Event Period: From the time the open notification is posted until the end of this pre-order
- Eligibility: Among supporters who applied for notification and participated in the pre-order20 winners will be selected by lottery (1 per person)
- Shipping Date & Method: Shipped together with the reward on the reward shipping date via bulk courier delivery
■ Umbrella Production Process System
Our automatic folding umbrella is made by individually contacting the fabric supplier (A), rib supplier (B), shaft and final assembly supplier (C), and handle manufacturer (D). This allows us to reduce costs and provide higher quality materials at the same price. In addition, since companies A, B, C, and D do not know each other, and the final assembly company C has an exclusive supply contract, it is difficult for copy products of I'M LIGHT long umbrellas to appear on the market.
■ Shipping Information
- For remote islands/Jeju areas, an additional 3,000 KRW will be charged upon actual delivery. (※ Please make sure to select the remote area shipping reward.)
- When pre-ordering, please enter 3,000 KRW in 'Add to Sponsorship'.
- If you pre-order both paid shipping and free shipping rewards together, the paid shipping fee will be charged.
- Only if you pre-order both paid shipping and free shipping rewards together, the paid shipping fee will be refunded individually later.
- Rewards will be shipped with air cap and box packaging.
- Sequential shipping schedule: 1,000 units per day will be shipped sequentially via CJ Logistics.
- For product and shipping inquiries: Please contact jmkim@normalest.com or use the comment section.
- For payment inquiries: info@wadiz.kr / 1661-9056 (wadiz)
■ FAQ
Q1. What should I do if I want to place an additional pre-order after the pre-order period ends?
If you are highly satisfied with our product after the pre-order ends and wish to place an additional pre-order, we would like to thank you first! After the reward has been delivered and the 7-day pre-order refund period has passed, you can purchase the product through our official 'Suntique' website. Alternatively, you can email us or call our customer center for detailed guidance. However, please note that the early bird price benefit is only available during the Wadiz pre-order period and cannot be found elsewhere, so don't miss this opportunity.
Email address: jmkim@normalest.com / Customer service: 070-5056-0885
Q2. What is the policy for exchanges, preorder refunds, and after-sales service?
A. Until reward shipping information is registered You can cancel your preorder on the 'Preorder History' page, but once the reward shipping information is registered, cancellation is not possible. In case of exchange due to a reward defect, it is possible within 30 days from the date of receipt, and all costs incurred will be covered by the maker. If the product is damaged due to the supporter’s negligence and not a product defect, a paid exchange will be provided according to Wadiz’s preorder refund policy.
■ Reward After-Sales Service Policy
For initial defects occurring within 30 days of receiving the reward, the preorder refund policy will be applied first. For supporters who prefer an exchange instead of a refund, a 1:1 replacement will be provided. (Please note that if more than 7 days have passed during the replacement process, a preorder refund will not be possible.)
-A/S period: Exchange is possible for product defects occurring between 7 and 30 days after receiving the reward.
-Cases where A/S is not available: If the defect is due to the user's intentional or negligent actions.
-How to request A/S: Please submit your request with detailed information about the defect to the contact below, and it will be processed after accurate verification.
-A/S contact: Please contact the maker via 'Contact Maker' or the customer service center (070-5056-0885 / business hours 10:00~17:00).
[In case of reward defect]
- If the product is delivered damaged
[Cases not considered reward defects]
- If the reward is lost or damaged due to the supporter's responsible actions (excluding packaging damage for the purpose of checking the product)
- If the value of the reward has decreased due to the supporter's use or consumption
- If the value of the reward has been lost to the extent that resale is difficult due to the passage of time
- Occasionally, loose threads may appear, but this is due to the finishing process and does not indicate a defective product.
- The color of the product may vary depending on screen settings and contrast, and the actual product may differ slightly from the images shown.
-During the rainy season or heavy rainfall, water may flow through the fabric or seams, but this is not a defect. (Please note that this applies to all umbrellas sold in Korea.)
★ After using the umbrella, please open it and let it dry thoroughly. If you fold it without drying, moisture can accumulate in the umbrella fabric and be absorbed. If this is repeated over a long period, it may negatively affect the water repellency and waterproofing, so please keep this in mind.
■ The reason for Wadiz pre-order
Rainworks always launches new products on Wadiz first. We aim to improve our products through communication with supporters and to give back as well. We are always grateful to Wadiz and all our supporters.
※ Plan for using pre-order funds: The valuable pre-order funds from our supporters will be used for umbrella production costs and for research and development of new products and mold design. Thank you.
■ Maker introduction
Hello, I am Myunghyun Kim, the maker of Rainworks I'M LIGHT and a normalist.
Did you know that umbrellas are one of the most difficult items to recycle? Because recycling is complicated, 100,000 umbrellas are discarded every year (enough to build one Eiffel Tower).
There are several advantages to making umbrellas with 'carbon' material.
Lightweight
Durability
Excellent corrosion resistance (rust/protection)
We aim to make long-lasting umbrellas using carbon material. We believe this helps reduce the large amount of umbrella waste and contributes to the resource circulation of essential umbrellas in daily life.
★ Supporters, please also participate in the resource circulation activities for umbrellas!
1. Please use our umbrella cover with a shoulder strap instead of a plastic umbrella cover.
(Environmental pollution caused by plastic cannot be ignored either.)
2. Repair broken umbrellas. We also provide after-sales service, but each local government’s umbrella repair center can also repair them for free. (Umbrellas that are difficult to repair can be donated to be reused as repair materials.)
(Operated in Seocho-gu, Dongjak-gu, Dongdaemun-gu, Gwangjin-gu, Yeongdeungpo-gu in Seoul, and Suwon-si, Bucheon-si in Gyeonggi Province, etc.)
3. When you absolutely have to throw away an umbrella, you should disassemble the plastic, metal, and umbrella fabric before disposal. If that's too difficult, please at least remove the umbrella fabric. (If you just cut the thread knots, it can be disassembled more easily than you might think.)
Due to the subtropical climate in our country, the use of umbrellas is becoming more frequent. We present a full carbon umbrella with the hope that it will help reduce the heaviness, inconvenience of carrying, breakage, difficulty in recycling, and environmental pollution caused by disposal. Thank you always for your support.