(주)숲에서
| Maker Introduction
Hello. We are a company that has been dedicated to phytoncide production for over 10 years.
This is Juhoon Jung, CEO of Soop Co., Ltd.
At Soop Co., Ltd., as a pioneering company in the domestic phytoncide field, we have continuously researched and developed,
and secured unique technology that enables us to extract high-quality phytoncide in large quantities.
"People nurture forests, and those forests heal people."
With this belief, our mission to produce products infused with craftsmanship has remained unchanged, and Soop was created with the technical know-how gained through more than 10 years of trial and error since our establishment.
For the launch of this new product and a successful project and funding, we are thoroughly inspecting every step from production to manufacturing and delivery.
| Reason for Wadiz Funding and Usage Plan
The cypress water market is vast and can be even broader. However, Soop's Phytoncide Jeju Cypress Water
is produced by adding cypress phytoncide oil to cypress water, followed by stirring and homogenization processes,
and unlike other companies that only sell, we have our own oil extraction factory,
and as a manufacturer and maker that handles packaging and delivery ourselves, we guarantee quality.
Through this funding, we wanted to inform our supporters about the differences from existing cypress water,
and to promote our new product and learn about customer reactions after use through this funding.
Currently, the cypress water is fully produced and ready for launch.
The funds raised through this campaign will be fully invested in launching additional new products and product manufacturing.
| Frequently Asked Questions
Q. What is phytoncide?
A. Phytoncide is a compound word from the Greek 'Phyton' meaning 'plant' and 'cide' meaning 'to kill.' It refers to a natural antibacterial substance emitted by trees to protect themselves from harmful insects and various bacteria, and is the key substance in forest bathing.
Q. Can pregnant women and the elderly use this product?
A. Jeju cypress phytoncide is a natural product that can be used by everyone, including pregnant women and the elderly.
Q. Is it a purely natural product?
A. This product is made from pure Jeju cypress phytoncide, containing only natural substances as they are.
Q. What is the shelf life?
A. The shelf life is 2 years from the date of manufacture.
Q. It seems the color has changed after being stored for a long time.
A. Due to the unique components of phytoncide in Jeju cypress water, the color may naturally change from milky to clear over time, and sediment or floating matter may appear due to natural chemical properties. However, this does not affect the quality, so please shake well before use.
| Shipping Information
Shipping method: Lotte Courier
Shipping schedule: Sequential shipping after the end of funding
Shipping fee: Free shipping (No additional shipping charges for Jeju Island or remote areas)
| Quality Assurance and After-Sales Service
※[Exchange/AS Policy]※
- In case of exchange/repair due to product defects, all costs will be covered by the maker.
- For exchange/repair requests due to defects occurring after 7 days of use from reward receipt, please contact customer service.
- Damage to the product caused by the supporter’s negligence, not by product defects, will be repaired for a fee.
- The process will proceed after confirming that the requester’s information matches the supporter’s information.
※[Cases Where Exchange/AS Is Not Possible]※
- If the reward is lost or damaged due to the supporter’s responsibility (excluding packaging damage for the purpose of checking the product)
- If the value of the reward has decreased due to the supporter’s use or consumption
- If the value of the reward has been lost to the extent that resale is difficult due to the passage of time
- If the supporter simply changes their mind
- If the reward is returned arbitrarily without following the exchange/AS request procedure through the maker
- If the packaging of a reward that can be duplicated is damaged