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Product Details


Reward Composition

Payment and Delivery


Reason for Wadiz Funding

Querenty is a brand that designs tranquility never before seen in the world.
We are taking on an experimental challenge to capture the fleeting moment when a 'matador's cape' flutters and transform it into a space of rest.
We aim to overcome the initial limitations of our brand by working together with supporters on the Wadiz platform.
Your discerning eye completes Querenty.
Beyond simply making bags, we aim to perfect the product's details through your meticulous feedback and secure the optimal production quantity. Through this, we practice sustainable operations by reducing unnecessary inventory and can fully focus on creating unique rewards that only Querenty can offer.
Join us at the beginning of a journey that transforms your ragged breath into tranquility.
Going forward, Querenty will continue to present objects embodying the philosophy of 'The Silent Breath' through Wadiz.
Like a flower blooming through the dust of the bullring, we ask for your love and support for the lifestyle brand 'Querenty QUERENTY,' which will bring the most elegant recovery to your daily life.
#FAQ
Q. I want to edit my shipping information.
- You can edit it on the 'Funding History' page. If you need to change your shipping address after the funding ends due to unavoidable reasons, please contact us through 'Contact the Maker' on that page.
Q. If it is not a defect in the reward.
Due to the nature of the reward, the following issues may occur and are not considered defects or faults. Please keep this in mind when funding.
- Due to the characteristics of leather, presser foot marks, small scratches, stitch marks, and slight waviness in the seams are natural occurrences during the production process. Wrinkles and spots on the cowhide are natural features of genuine leather and are not defects in the reward.
- Although we carefully produce and inspect our products, the edge coat on the sides of the leather is handmade, so there may be very slight differences in thickness. This is not a defect.
- The reward is a product made by stitching, and if the three-dimensional parts are not flattened, there may be a slight margin of error. This does not constitute a defect.
- Due to the nature of leather, please be mindful of temperature and humidity. If it comes into contact with water or foreign substances, wipe it immediately with a cloth and dry it in a well-ventilated, shaded area.
- If you use leather cleaner or essence for regular maintenance, you can preserve the color and gloss of the reward and use it for a long time without damage.
- The width, length, and height of the product were measured while placed on a flat surface.
Q. Is this product water-resistant for daily use?
- This product is water-resistant for everyday use. If it gets wet, wipe off the water and store it after drying in a well-ventilated place to extend its lifespan. Please note that it is not completely waterproof.
Q. What should I do if it gets stained?
- In case of contamination, wipe it immediately with a soft cloth and remove any moisture. Regular care is the best way to use the product for a long time.
Q. To what extent is after-sales service (AS) available?
Depending on the part and shape of the product, repairs may or may not be possible. Please refer to the information below. - Cases eligible for AS: Tearing of the product material (subject to confirmation of paid or free service) - Cases not eligible for AS: Damage caused by use after 14 days from receipt of the product.
Q. Cases that are not grounds for a refund of the funding amount.
- EX) Return due to a simple change of mind.
- EX) I accidentally funded two items.
- EX) More than 14 days have passed since receiving the product.
Q. What is the difference between funding and shopping?
- The reward introduced through this project is not a product sold in the market, but is being made through your support. Therefore, payment and delivery do not occur immediately when you participate in the funding.
- If the funding amount reaches the target by the deadline, we will send the reward on the promised shipping date.
Thank you for participating in the process of bringing the reward product to the world and delivering it to you.
# Shipping-related FAQ
Q. How much is the shipping fee for Jeju/remote island and mountainous areas?
- All orders are shipped free of charge.
Q. How will the rewards be shipped?
- Shipping is handled by CJ Logistics. The first round of deliveries will begin one month after the end of the funding period, and rewards will be shipped sequentially in the order of funding.
- We will share shipping updates through the News category.
Q. Shipping has started, but I haven't received my item.
- You should receive your product within 2-3 days after shipment. If you do not receive it within a week from the shipping date, it may be a delivery error. Please contact us via 'Contact the Maker' or leave a message on the KakaoTalk Plus Friend 'Querenty' channel.
Q. What is the policy for refund/exchange/after-sales service for the funding?
- You can cancel your funding before the project deadline, but please note that cancellations are not possible after the deadline. Please carefully review the refund policy at the top of this page under Refund & Policy before making your pledge.
Your support signatures and shares give us at Querenty great strength. We kindly ask for your encouragement and support.
Thank you for reading this far!
*For sponsorship and other inquiries, E-mail: querentycs@gmail.com
Instagram: @querenty_official
KakaoTalk Plus Friend: Querenty | Querenty
Querenty
