VAPALUX CO.,LTD
Maker Introduction
Viperlux Co., Ltd. is dedicated to growing as a brand that satisfies customers by developing and launching various products under our own brand "Clever," reflecting new ideas and diverse customer feedback. We will continue to research lifestyle from a new perspective and strive to become a maker that introduces a variety of fresh and convenient products for our supporters.
Reason for Launching Wadiz Funding
The Reward product for this Funding is a compact-type clothing drying and care device. It can be conveniently used in various situations, such as for quick drying after urgent laundry, or when clothes get wet while traveling and need to be dried quickly.
Reward Shipping Information
1) Rewards will be shipped via CJ Logistics. (If there are any changes, we will notify you through announcements.)
2) Shipping will be done sequentially (in order of Funding), with a maximum of 500 units shipped per day.
3) For inquiries regarding Rewards or shipping: Please contact us through the Viperlux channel on KakaoTalk Plus Friend. If using the messenger is inconvenient, please use the method below.Please contact us as follows.
Viperlux Customer Support Center
1911, Building A, Hyundai Knowledge Industry Center, 70, Dosan-ro, Geumcheon-gu, Seoul
02.719.4532
Customer Support Center Business Hours
10:00 ~ 17:00 (Lunch break: 13:30~14:30, closed on Saturdays, Sundays, and public holidays)
Exchange, Refund, and A/S Policy
1) Warranty period: 1 year from the date of receiving the Reward
2) A/S policy: For defects occurring during use (not initial defects upon receipt), a 1:1 replacement will be provided.
3) Cases where A/S is not available: Even within the warranty period, if repair or restoration is impossible due to intentional or negligent actions by the user.
4) How to request A/S: Please submit your request with detailed information about the defect to the contact point below, and it will be processed after accurate verification.
5) A/S contact point: KakaoTalk Plus Friend Viperlux or Viperlux Customer Support Center (02.719.4532)
6) After the Funding ends, you can request a refund if there is a defect in the Reward according to Wadiz policy.
* For detailed policy information, please click the <Funding Guide> tab to check.